What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account Upgraded to Premium but account still on FREE

    Asked by aviard on December 19, 2013 at 03:00 AM

    I subscribed to the Premium yesterday but my account is still on "Free".
    Thank you for keeping me informed.
    thank you



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    JotForm Support

    Answered by Welvin on December 19, 2013 at 07:17 AM


    Our apologies! I've fixed it to our end. Your account should now subscribed to our Premium Yearly Plan.