What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Problema com liberação de plano

    Asked by ActionCall on December 19, 2013 at 08:58 AM

    Comprei o pacote Economy ontem pela manhã, ja foi debitado do meu cartão de crédito, mas ainda não tive os créditos liberados na minha conta.

    Caso isso não ocorra ainda hoje, entrarei em contato com minha operadora de cartão de crédito e solicitarei o cancelamento da transação.

     

    Grato

    Rodolfo

    Screenshot
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on December 19, 2013 at 11:10 AM

    We are very sorry for the inconvenience, due to a small glitch your account was not upgraded automatically, but the problem has been fixed. Your account shows in Economy status now

    Kind regards