What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What is the term for the form-submission level? 100 per day, week, month, year?

    Asked by Helanie on December 19, 2013 at 09:01 AM
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    Answered by Helanie on December 19, 2013 at 09:54 AM

    I found the answer myself in http://www.jotform.com/myaccount/usage

    Altough it may sound like a naive question, nowhere in the big sale promotion do I find "monthly" or anything to clarify the fact that the annual cost involves a monthly limit.

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    JotForm Support

    Answered by ardy0689 on December 19, 2013 at 11:39 AM

    Hello we apologize for that confusion. Let me clarify that for you. The submissions levels are 100 monthly for free accounts, 10 monthly for both SSL and Payment submissions.

    If you use the form on HTTPS://secure.jotformpro.com link, or use the "secure form" you will consume your SSL submission.


    If you have Payment Integrations or Payment fields it will consume your 10 Payment Submissions.

    All submissions will reset back to every 1st day of each month so that you will be allowed to submit more.

    What happens when you consume any of the submission counters? The answer is, your forms will be disabled temporarily until the next reset usually on the 1st day of each month.

    If you need further assistance, please do not hesitate to ask. Thank you