What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Text tool will not save any customized style given to the text

    Asked by txtbookapp on December 19, 2013 at 10:05 AM

    Been having a loy of issues with the new TEXT field. Currently, when I change the color of text it will not SAVE

    Page URL:

  • Profile Image

    Answered by EliezerN on December 19, 2013 at 11:38 AM

    I have tested the Text tool and I was able to reproduce the issue, it seems that if I change the font family and size or any other property, it will revert it back. See this video: https://shots.jotform.com/eliezer/Screen%20Captures/text_tool.swf

    So, I have forwarded this bug to our next level support so that they can fix it as soon as possible. We will inform you via this thread once this issue is resolved.


  • Profile Image
    JotForm Support

    Answered by kenneth on December 22, 2013 at 12:19 AM

    Hi this should be fixed now. Please confirm if it works from your end.
    Report back if anymore problems arises. Thanks for your cooperation