Text is not saving the changes made to the text

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    Asked on December 19, 2013 at 11:02 AM


    Everytime I try to Underline, center, change the font or size using the text feature (not text box or text area)...it will reflect the changes, but once I hit the "complete" button, it reverts to the default and none of my updates are there...please help.  This is driving me crazy and I'm about to stop using JotForm all together.


    Can't include a screenshot or the url code because when I clicked the contact us link...it took me here and navigated away from my page.  Stupid!

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    Answered on December 19, 2013 at 12:41 PM

    I was able to reproduce the issue, it will not save any customized style given to the text in Text tool, see this video:


    So, I have forwarded this issue to our next level support so that they can find a prompt solution to this bug. We will update you via this thread once it is resolved.


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    Answered on December 19, 2013 at 03:37 PM


    Problem has been fixed,

    Happy Holidays,