- izac5Asked on December 19, 2013 at 11:43 AMHey I need help. For some reason even though I have paid the upgrade to my account hasn't applied. I needed the upgrade yesterday. How can I get my money back? Perhaps if I pay the full price it will work. Dont know what to do and there is nobody I can phone to help.PlanJotForm Economy Yearly
US$99.75 YearlyPayment MethodCredit CardBilling History18-Dec-2014UpcomingUS$99.7518-Dec-2013SuccessfulUS$99.75
- JotForm SupportWelvinAnswered on December 19, 2013 at 02:27 PM
The upgrade is made to the account with username: bsawchuk (email@example.com). Do you know this account? Is this yours?
You are currently logged in to the account: izac5 (firstname.lastname@example.org), and this account has no form in it. Please kindly check.