HIPAA Compliance

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    Deric Mann
    Asked on December 19, 2013 at 11:49 AM

    I adapted your medical history form and was told that it is not HIPAA compliant and that JotForm does not have HIPAA

    certification. Please contact me and let me know if I am able to use your form on my website and have patients submit their information

    You can call me at 512-221-9900

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    Answered on December 19, 2013 at 02:37 PM

    Update (April 19, 2018) HIPAA is available for our Gold & Silver plan.



    Hi Deric,

    Please check this thread for our recommendations on how you can continue using our forms in an HIPAA Compliant ways:


    Unfortunately, we do not provide Phone Support at the moment. You can use our Support Forum for further inquiries. We are here 24/7 and we can guarantee you a reply within a few minutes or hours.


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    Answered on April 13, 2018 at 10:12 AM

    Great news! JotForm now offers HIPAA compliance. This means users in the healthcare industry can use JotForm to collect sensitive patient information through consent and onboarding forms, medical history updates, online bill payments, and prescription refill requests. 

    HIPAA-compliant forms require a Gold pricing plan, which is only $99 a month or a Silver pricing plan, which is $39 a month. A business associate agreement (BAA) is also available upon request.

    For more information about our HIPAA-compliant forms, visit www.jotform.com/hipaa

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    Answered on April 19, 2018 at 08:54 AM

    Update: HIPAA is available for the Silver plan as well.