I am getting a message "This must be a huge form; unable to download." I'm not sure why, since I wasn't having this problem yesterday.

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    Asked on December 19, 2013 at 11:53 AM
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    Answered on December 19, 2013 at 02:39 PM


    Can you please confirm where you were seeing this message like when opening the form, editing the form etc? I think this is a server response when it takes time for a form to load but not quite sure this is the first time I heard about this message. Are your still seeing this message till now? Your form loads perfectly when I am viewing it on your account.

    You can send us some screenshot so that we can check if this needs to be forwarded to our higher support. Please follow this guide on how to upload screenshots https://www.jotform.com/answers/277033

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    Answered on December 19, 2013 at 02:50 PM
    Here is the screen shot you requested.
    My problem is as follows:
    When I access my form through Chrome, I am able to access it. However, my buttons are missing, which doesnt allow me to make edits.
    My buttons are not missing when I access the form through Explorer. However, since this morning I have gotten the message that I cant access my form through Explorer. The message before the one shown below was something like, This form must be huge.
    John Miller
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    Answered on December 19, 2013 at 03:31 PM
    You are probably logged out on chrome. Please try logging out and login back. We will look into the IE 9 issue.