I can't access my forms or make new ones.

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    Asked on December 19, 2013 at 01:15 PM

    Yesterday I created a form and it wouldn't let me access it later saying the form was too big. I thought I would just remake it and try to simplify, but then it wouldn't let me open my other form that had previously been working or create a new form. I keep getting the same message that the form is too big and won't load even after I deleted the large form, waited a day, and created a new account.

    I hope you can help me get this working, your service is really helpful!

    Thanks and happy holidays!

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    Answered on December 19, 2013 at 03:02 PM

    We appreciate your words towards us

    The issue has been escalated and it will be taken care ASAP

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    Answered on December 19, 2013 at 03:06 PM


    Do you have a chance to send us the screenshot of the error ?

    Happy holiday,

    Kindest Regards,


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    Answered on December 19, 2013 at 03:26 PM
    I see that you are using internet explorer. Can you try using another browser such as Google Chrome and report us if the problem is resolved or not?