What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    All of my wforms just stopped working, could you please help me?

    Asked by resbun on December 19, 2013 at 01:48 PM

    I have 5 to 10 pages that utilize Jotform services. They all just stoped working in the past 15 minutes. Could you please assist me?

    Page URL:
    http://resumebunny.com/contact-us-2

    stopped working all JotForm
  • Profile Image

    Answered by EliezerN on December 19, 2013 at 04:15 PM

    When you say widget you are refering to the forms, right? I just visited the URL you shared and I was not able to find any form in that page. So, I assume that is the issue you are having. 

    Now, after checking your account I can determine that your forms are not working because your account has been autosuspended by our Phishing Detector System after being found suspicious of being used for illegal objectives. It was because the next form has a name with the word Facebook and it is a blank form. http://www.jotform.co/form/33524630908858

    However, the other forms were clean, so your account has been reactivated. Please make sure to delete the form that caused the suspension otherwise, the same will happen.

    Inform us if you need further assistance.

    Thanks.