What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    lost access code

    Asked by louise on June 18, 2011 at 05:21 PM

    for some reason, your form to retrieve my code is resetting itself.  Can you help?

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    Answered by allanftd on June 18, 2011 at 07:22 PM

    Hi Louise,

    We can retrieve the embed code for you. You have two guest accounts on file, so may we ask which form you're referring to? Kindly provide the form's direct URL. 

    You may also try to reset the web browser that you're using right now, or use another web browser altogether and try to retrieve your form code again.

    Thank you for using JotForm!