Billing: Upgraded to Premium but not appearing

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    yannbuydens
    Asked on December 20, 2013 at 09:20 AM

    I'VE PAID FOR THE YEARLY PLAN BUT MY SUBMISSION LIMIT IS STILL 100!!!! IM USING THIS ON MY ECOMMERCE SITE AND THIS IS A TOTAL DISASTER IF THERE CAN'T BE ANY MORE SUBMISSIONS!!!!!!!!!!

    I'VE PAID. PLEASE DO SOMETHING ABOUT THIS. I SWEAR I WILL WARN ALL THE BLOGS IN THE WORLD ABOUT JOTFORM IF THIS ISN'T FIXED SOON!!!!! DON'T MAKE ME HATE YOU

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    ardy0689
    Answered on December 20, 2013 at 10:23 AM

    We apologize for this inconvenience. However, we already resolved your issue here on this thread

    http://www.jotformeu.com/answers/306940-ive-upgraded-but-my-submission-limit-has-not-increased#4

    We also replied there a solution for your issue that you have not seeing the Premium status. I would like to advise that please avoid making separate threads on the same issue to avoid confusions and to better focus on the issue and avoiding scattered replies. Again we apologize for this inconvenience. Thank you