What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    File Upload & Dropbox

    Asked by Richard Fitzjohn on June 19, 2011 at 08:14 AM

    Hi,

    If the form is uploading straight to Dropbox does this use up the space on the account (i.e. 100 MB, 10 GB etc...)?

    Thanks for your help,

    Fitz

  • Profile Image

    Answered by allanftd on June 19, 2011 at 08:59 AM

    Hi Fitz,

    Yes, files uploaded into your DropBox account would still count against the monthly file upload size allotted for you (i.e. 100MB/month for Free accounts). This is because a copy of the uploaded file is also saved in your JotForm account.

    Please let us know if you have any other questions. Thank you for your interest in JotForm!

    JOTFORM SUPPORT

  • Profile Image

    Answered by Richard Fitzjohn on June 19, 2011 at 09:36 AM

    Thanks for the help.

    What is the maximum size file a user can upload on a form? If I had the professional account with 1TB storage could a user upload a 10GB file?

    Thanks,

    Fitz

  • Profile Image

    Answered by allanftd on June 19, 2011 at 09:13 PM

    Hi Fitz,

    JotForm has more than enough muscle to handle big uploads of up to 1GB! In fact, I previously tried uploading a bigger file and JotForm was still able to accept it.

    Please note however that it is also very important to consider the internet connectivity of the user who wishes to upload the file. The connection between the user and JotForm should be stable and fast enough to ensure that no issues will occur while in the middle of the file uploading process. The 10GB file upload size that you require may be a huge pill to swallow for some of your users.

    If you have any other concerns or questions, please do not hesitate to inform us. Thanks again! 

    JOTFORM SUPPORT

  • Profile Image

    Answered by Muz on June 20, 2011 at 07:20 AM

    As a (former) Dropbox user I'd like to recommend SugarSync as an alternative way to backup and sync your data in the cloud. Free accounts provide 5GB of disk space and you can choose which folders to sync in your hard drive, not only one single dropbox.
    If anyone wants to register for an account, feel free to use my referral link that will add 500 MB further bonus to both mine and your account :)
    https://www.sugarsync.com/referral?rf=do5qm2rpjareh
    Thanks!