What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    URGENT - Cannot See My Submissions!!!

    Asked by arielgon on December 20, 2013 at 10:54 AM

    I get this message no matter what browser I am using


    Cannot read form information. Try reloading the page. You will probably need to use a different browser (such as Firefox). There seems to be a bug with the Internet Explorer version you are using.

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    Answered by walkerlibrary on December 20, 2013 at 11:04 AM

    same here. eager to see a response from tech support. 

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    Answered by jedcadorna on December 20, 2013 at 11:28 AM


    Our apology for this inconvenience. This was already reported to our developer team and is currently working to rectify the issue. We'll update you once the problem has been fixed. Sorry for all the trouble.