What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    What is SSL Submission?

    Asked by iabfsc on June 19, 2011 at 09:12 AM
    Page URL:

  • Profile Image
    JotForm Support

    Answered by liyam on June 19, 2011 at 04:02 PM

    Hello iabfsc,

    Thank you for your inquiry.

    This is what SSL.com explains what SSL means and what it does

    "SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral. SSL is an industry standard and is used by millions of websites in the protection of their online transactions with their customers."

    This also uses https:// on the website address unlike the normal http://.

    I hope you find this information useful.

    If you need more details about this, or if you have other questions or concerns, please let us know.


  • Profile Image

    Answered by ElsAW on March 12, 2012 at 03:12 PM

    I'm not sure I understand this.

    My account said I was over (25) of my limit, that is 10?

    How can I reduce that, since I don't know in what way I use that limit?

    I deleted a lot of submissions and now my SLL is 10?

    But in the formbuilder it says you can have one hundred (100!) submissions a month?


    best regards, Els AW

  • Profile Image

    Answered by gori-mathew on March 12, 2012 at 03:36 PM


    You are allocated 100 submissions a month, 10SSl submissions and 10 Payments, during your transactions, whichever reaches the limit first, If you exceed the total submissions allowed in a particular month; the form will be disabled until the first day of the following month.

    SSL submissions are for secure communications between the client (i.e the end user of your form) & our servers. These communications are encrypted and are useful if any of your forms contain sensitive information such as credit card, payment or data of a personal nature.. You get 10 of these a month with Free accounts.  Forms making use of this feature will begin with https:// 

    To change to non-SSL Submissions; You dont edit anything on the form, you need to change your embed links to use non-secure URLs

    e.g http://form.jotform.com instead of https://secure.jotform.com 

    Hope this helps you to understand it more on how it works.