What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Urgent.... Error in submissions

    Asked by jimattheloft on December 20, 2013 at 11:02 AM

    URGENT!!!!

    Obviously there is a problem on your end.

    LET US KNOW IF YOU ARE ADDRESSING THIS IMMEDIATELY!

    Message From Jotform
    Cannot read form information. Try reloading the page. You will probably need to use a different browser (such as Firefox). There seems to be a bug with the Internet Explorer version you are using.
    Submissions JotForm problem message table
  • Profile Image

    Answered by jedcadorna on December 20, 2013 at 11:26 AM

    We are really sorry for this inconvenience. We are aware of the issue and our developer team is currently working on it to resolve the issue immediately.