What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Mark Forms as paid by Check

    Asked by LTASafetySeminar on December 20, 2013 at 11:07 AM

    We have designed a form that takes paypal payments, but also allows a user to submit the form without paying, and mail a check to us later.    We have had a few of these folks mail a check, and I am struggling a bit with a few things:

    How can I scan the form responses and see the three payment statuses? paid, we are all good paypal pending, wait for it submitted without payment How can I then add / edit another payment status when they mail a check (got the check - we are all good)?

    Thank you for the help on this and I apologize if this was obvious and I missed it!

     

    dave

    Page URL:
    http://jotform.us/form/33307124926148

    check status pending responses
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    JotForm Support

    Answered by KadeJM on December 20, 2013 at 12:27 PM

    You may want to consider using a Hidden Field for your Admin Use as an example. This way you could then have this Field displayed on your Notification as Confirmation for when you updated it. 

    For instance the Hidden Field would show up as when you Edit your Form such as once the Check has been received then you could update the form with such for this Field. The Notice would then be updated as a reconfirmation that you had received your customers check as payment. Just a thought.

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    Answered by LTASafetySeminar on December 20, 2013 at 01:07 PM

    Kade - I like the idea of an admin field to keep track of our notes.

    Can you point me in the direction to understand paid status as well?

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    JotForm Support

    Answered by KadeJM on December 20, 2013 at 03:11 PM

    We actually have a guide here http://www.jotform.com/help/194-How-to-Add-a-Submissions-Status that walks you through this which I forgot to mention in my last response to you, sorry about that.