What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is the website having difficulties right now?

    Asked by cbmove on December 20, 2013 at 11:17 AM

    I cannot pull the submissions for any of my forms right now. 

    The system asks me to either refresh or try using Firefox - I typically only use Firefox but have also tried Google Chrome. Neither will download my submissions. 

    Please let me know when this is promptly resolved. 

    Thanks.

    Tina

    refresh thanks
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on December 20, 2013 at 11:55 AM

    We are truly sorry about this inconvenience. The problem is now fixed. Please inform us if that is not the case in your end

    Cheers!