What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Can you help to have ability to open submissions in Explorer 8?Asked by hbero on December 20, 2013 at 11:27 AM
I am only permitted to use Explorer 8 (no other browser is permitted to be downloaded onto a work computer) and I want to use the survey tool at work. Is there anything I can do to access through Explorer 8? I need to access the submissions and be able to export to an Excel document.
I've attached the screen print of the pop up I receive when trying to access the submissions.
I tried to access to the submissions page of my forms using IE8 and I had no issues. I even was able to download the Excel file:
So, pleaes try clearing your Internet Explorer caches, that may help to resolve the issue since it is a problem from your side only.
Please inform us if the issue still persists.