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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    Can you help to have ability to open submissions in Explorer 8?

    Asked by hbero on December 20, 2013 at 11:27 AM

    I am only permitted to use Explorer 8 (no other browser is permitted to be downloaded onto a work computer) and I want to use the survey tool at work.  Is there anything I can do to access through Explorer 8?  I need to access the submissions and be able to export to an Excel document. 

    I've attached the screen print of the pop up I receive when trying to access the submissions.

    Thank you,

    Holly Bero

    Screenshot
    Submissions survey excel print
  • Profile Image

    Answered by EliezerN on December 20, 2013 at 12:44 PM

    I tried to access to the submissions page of my forms using IE8 and I had no issues. I even was able to download the Excel file:

    So, pleaes try clearing your Internet Explorer caches, that may help to resolve the issue since it is a problem from your side only.

    Please inform us if the issue still persists.

    Thanks