What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why can't I view my survey responses?

    Asked by eahmedia on December 20, 2013 at 11:39 AM

    I have tried Google Chrome, Firefox, and internet explorer browsers and I am not able to view or download submisions for any of my forms. The error message in each browser references explorer.

    Screenshot
    survey responses My Forms message and
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    JotForm Support

    Answered by alp_deniz on December 20, 2013 at 12:30 PM

    This was a temporary error and it is fixed now. We sincerely apologize for any trouble it may have caused. 

    Kind regards