- CameronWAsked on June 19, 2011 at 12:44 PM
Hi, I was wondering if you could please tell me how to downgrade back down to the Free plan please?
- JotForm SupportliyamAnswered on June 19, 2011 at 12:58 PM
Thank you for posting your inquiry.
Since you are paying using Paypal, you are the only one who can do the cancellation of your subscription.
1. Log into your PayPal account
2. Find the latest payment you made to us
3. Click on your subscription number
4. Click on "Cancel Subscription" button.
When you cancel your subscription you will not be changed again. But your account will stay Premium until the time you have paid for expires.
If you have other questions or concerns, please don't hesitate to ask.