White line on right side of form showing up again

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    daniellec
    Asked on December 20, 2013 at 01:19 PM

    theres a white line, this keeps happening for some reason to all the forms i put on this website. because the background is black I guess? anyways, here's the link! 

     

    http://freedomcycleonline.com/add-an-event/

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    Welvin
    Answered on December 20, 2013 at 02:31 PM

    Hi,

    That is part of your websites CSS codes for iFrame selector. You may consider removing that one or change it to black, check this screenshot:

     

    You can find the codes here: http://freedomcycleonline.com/wp-content/themes/builder/assets/css/docs.css

    Let us know if you need further assistance.

    Thanks

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    Welvin
    Answered on December 20, 2013 at 02:34 PM

    Okay, I think you can do that without having to remove or change anything from your website CSS codes.

    Just add the following to your form embed codes:

    background: black;

    So, the codes should be this one:

    <iframe id="JotFormIFrame" style="width: 100%; height: 1089px; border: none;background: black;" src="//form.jotform.co/form/33183459718867" height="240" width="320" frameborder="0" scrolling="no"></iframe>

     

    Thanks

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    daniellec
    Answered on December 31, 2013 at 11:08 AM
    YES that worked! You rock, thanks!! :)
    ...
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    Jeanette
    Answered on December 31, 2013 at 02:23 PM

    We are very happy hearing that the code provided by one of our Support reps worked out the issue. Thanks a lot for your kind words as well

    Kind regards