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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    White line on right side of form showing up again

    Asked by daniellec on December 20, 2013 at 01:19 PM

    theres a white line, this keeps happening for some reason to all the forms i put on this website. because the background is black I guess? anyways, here's the link! 

     

    http://freedomcycleonline.com/add-an-event/

    Page URL:
    http://freedomcycleonline.com/add-an-event/

    white line all
  • Profile Image
    JotForm Support

    Answered by Welvin on December 20, 2013 at 02:31 PM

    Hi,

    That is part of your websites CSS codes for iFrame selector. You may consider removing that one or change it to black, check this screenshot:

     

    You can find the codes here: http://freedomcycleonline.com/wp-content/themes/builder/assets/css/docs.css

    Let us know if you need further assistance.

    Thanks

  • Profile Image
    JotForm Support

    Answered by Welvin on December 20, 2013 at 02:34 PM

    Okay, I think you can do that without having to remove or change anything from your website CSS codes.

    Just add the following to your form embed codes:

    background: black;

    So, the codes should be this one:

    <iframe id="JotFormIFrame" style="width: 100%; height: 1089px; border: none;background: black;" src="//form.jotform.co/form/33183459718867" height="240" width="320" frameborder="0" scrolling="no"></iframe>

     

    Thanks

  • Profile Image

    Answered by daniellec on December 31, 2013 at 11:08 AM
    YES that worked! You rock, thanks!! :)
    ...
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on December 31, 2013 at 02:23 PM

    We are very happy hearing that the code provided by one of our Support reps worked out the issue. Thanks a lot for your kind words as well

    Kind regards