What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submitted form not populating correctly

    Asked by jamieharrison on December 20, 2013 at 03:44 PM

    How come when I test this form all works correct except:


    Section 2 and Section 3 is not recording in my email capture. 

    Page URL:

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    JotForm Support

    Answered by ardy0689 on December 20, 2013 at 05:36 PM

    Thanks for contacting us. Unfortunately, you used a Youtube video widget and you put a Easy Video video URL. The widget is expecting a Youtube URL. This is my first time to encounter Easy Video Suite and as far as I know we do not have a widget yet for this video service. Does the Easy Video Suite enables or offers you an embed code or a share code? If that is the case it can easily be embedded using our Video widgets or just Text field tool and embed it via iframe. Otherwise, you may choose to host your video on a more compatible Video service like Vzaar which is a video hosting service intended for businesses like Easy Video Suite.

    As for the slider, the Easy Video Suite has its own player with the slider we do not have control over it. It is possible that there might be a settings on your Easy Video Suite account to turn off the sliders.


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    Answered by legacymarketingsystem on May 25, 2016 at 09:36 AM

    i tried adding the entire easy video suite embed code to the text field  html editor..

    your form will not save the entire code... 

    <center><script type="text/javascript" src="//lms.evsuite.com/player/bWNsb2ludHJvLm1wNA==/?container=evp-56XP7SAU62"></script><div id="evp-56XP7SAU62" data-role="evp-video" data-evp-id="bWNsb2ludHJvLm1wNA=="></div></center>


    but only caves the ID=   portion...  I really need this to be fixed .. the text  / html ediotor in Jotform should save whater i tell it to... 


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    Answered by Huberson on May 25, 2016 at 10:52 AM

    I have moved you concern to another thread, please find it there - https://www.jotform.com/answers/846887.