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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Form collapse element is not working properly in the "open" position

    Asked by lynx2spirit on June 19, 2011 at 10:52 PM

    The "Form Collapse" element will not show in the "open" position when selected. The arrow is pointing down but the form shows up in the collapsed/closed position. I've tried it on my current form and new forms and I can't get it to work properly. Please fix.

    Bobby Sizemore

    Page URL:

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    JotForm Support

    Answered by liyam on June 20, 2011 at 05:06 AM

    Hello Bobby,

    Thank you for reporting this problem.

    I have submitted a ticket to the developers and let them have a look on this matter. Unfortunately we don't have a specific time table to when this bug will be fixed. We will hear from them once this is done.

    Thank you for your patience and we apologize for your inconvenience.

    Warm regards,


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    Answered by serkan on June 24, 2011 at 09:23 AM

    This problem should be fixed now. Please  re-save your forms to see the fix.

    Thanks for reporting.