What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Saving Issue with Multiple Browser Tabs Open

    Asked by dgreenmns on December 20, 2013 at 08:21 PM

    Hello,

     

    I just spend several hours working on a Form and, of course, it autosaved frequently.  Unfortunately, I accidentally had another tab on my browser opened and JotForm saved THAT version last, which was several hours old. I now lost all of my updated items.

     

    This seems like it should not have happened, but did.

     

    Just thought you should know. I just found out aboutt this application and I'm loving it, but it still is a little buggy. I'm also looking forward to using decimal places with the calculation box.

     

    Thanks

     

    Darren

    JotForm Updated saved thanks
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    JotForm Support

    Answered by Welvin on December 21, 2013 at 09:48 AM

    Hi Darren,

    It's actually not a bug. You just need to avoid opening the same form into a separate tab. If you do, the autosave function would conflict to which update you are currently in, causing the form to restore to its old state. 

    With regards to the calculation feature, would you mind creating a separate thread for that? This way, we can forward it to our developers. Contact JotForm Support

    Thanks