Return url for paypal

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    D_J_S
    Asked on December 21, 2013 at 05:42 AM

    I recently changed my forms to "secure" when i installed an SSL certificate on my website. Therefore my thank you page / changed from http tp https. Now my thank you page / order complete page is unreachable after payment is made with paypal. How can I change my return url address in jotform to reflect that the page is now https and not http?

     

    Thanks

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    D_J_S
    Answered on December 21, 2013 at 05:55 AM

    I wanted to add that I have already changed the address on the "thank You" (smiley face) but this has not solved the problem.

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    Cesar
    Answered on December 21, 2013 at 11:33 AM

    The PayPal Auto Return setting may override the setting on the form. Kindly verify if there is any URL listed under that setting on your PayPal Account. In any case, you can also try adding your url:

    https://driver-records.com/ordercomplete.html

    So that paypal redirects to that page, after payment is complete, thru end.

    Do let us know if the issue persists. Thank you.

     

    Related Article:
    Paypal Auto Return Overview

  • Profile Image
    D_J_S
    Answered on December 21, 2013 at 01:14 PM

    Thanks for you response. I have verified that the address is correct on PayPal. They claim it must be an issue on the form end. Any ideas would be welcome. Thanks

  • Profile Image
    D_J_S
    Answered on December 21, 2013 at 02:56 PM
    Thanks for your response. I have verified that the address is correct on
    PayPal. They claim it must be an issue on the form end. Any ideas would
    be welcome. Thanks
    ...
  • Profile Image
    Jeanette
    Answered on December 21, 2013 at 09:25 PM

    I am not sure if you changed the embed code of the form to SSL. To do that

    1. Click "Setup & Embed" > "Embed Form" buttons

    2. Check the "Secure Form" box in the Form Embed Wizard

    And grab your preferred Form Embed Method.