JotForm Approvals: option to customize approval page > add own logo and change layout

  • Sebastian Johansson
    Asked on May 5, 2021 at 6:09 AM

    Hello,

    Is it possible to customize approval page (see attched screenshot) We want our own logo and customize the layout?


    Regards,

    Sebastian

    Jotform Thread 3079219 Screenshot
  • Niko_N
    Replied on May 5, 2021 at 9:41 AM

    Greetings Sebastian,

    Thanks for reaching out to us and for feature suggestions!

    Unfortunately, it's not currently possible. I will escalate your request as a feature request to our backend team.

    Please note that we can't give an ETA for when this will be implemented. Feature requests depend on the workloads of our developers and popularity among our users. But rest assured, we will inform you once this feature becomes available.

    Thanks!

  • Sebastian Johansson
    Replied on May 5, 2021 at 11:05 AM

    Hi Niko,

    Even if we have JotForm enterprise or are there any other solutions/options?

  • enterprisesupportteam
    Replied on May 5, 2021 at 3:25 PM

    Hello Sebastian,

    Based on your email address, I found an account with the username Sebastian_Johansson that is currently set to Free.

    However, if you have a JotForm Enterprise account, we actually have a support inbox specifically for our Enterprise users where you will receive more personalized support. You can contact the Enterprise Support team directly via the following email address enterprise-support@jotform.com.

    Please reach out to them with this inquiry and you will receive a response as soon as one of our Enterprise Support team members is available. 

    Thank you for your patience. Please let us know if you have any further questions or concerns regarding non-enterprise forms/accounts, we will be happy to help.

  • Sebastian Johansson
    Replied on May 6, 2021 at 6:11 AM

    When receving email vervication can you take away the last part via jotfrom.com

    We have bronze package do we need to silver or gold?

  • Niko_N
    Replied on May 6, 2021 at 8:11 AM

    Greetings,

    You can set up an SMTP using your custom domain email address, so email notifications or email verification codes will be sent via your own email server.

    Complete guide:

    How to Set up SMTP for a Form

    Once you set up SMTP, you can then select it as the sender email address for your email notifications/autoresponder emails:

    How to Add a Custom Sender Address to an Email Alert 

    Please check and let us know if you have further questions.

    Thank you!

  • Sebastian Johansson
    Replied on May 6, 2021 at 9:27 AM

    Hi,

    Please se uploaded photo. How can we take away the yellow part?

    Regards,

    Sebastian

  • Niko_N
    Replied on May 6, 2021 at 10:40 AM

    Greetings,

    I assume you are referring to the initially uploaded photo. If you want to remove Reassign button, you should disable reassign option from corresponding flow settings:

    image 112 Screenshot 10

    Complete guide:

    https://www.jotform.com/products/approvals/announcing-jotform-approvals/


    Please let us know if you are referring to something else.

    Thank you!