What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    trying to replace avatar with uploaded logo - not working

    Asked by SpeakeasyDC on December 21, 2013 at 09:27 AM

    I am trying to upload the attached file - well under the size limit. Nothing happens when I click upload image

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    Answered by jedcadorna on December 21, 2013 at 06:25 PM


    It seems that this is only happening in your account. I tried to upload using my account but I cannot replicate the issue I tried using 4 different browsers but nothing happens. I will forward this to our higher support for further investigation. We thank you for your patience.