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    Info contained in email notification

    Asked by djohnson905 on December 21, 2013 at 10:31 AM

    Hi, 

    When I receive email notification of a form submission some of the fields are blank - i.e. it looks like nothing was entered into some of the required fields.  However, when I look on your site at the submissions I can see all of the field data filled in.  

     

    How do I get all of the field data filled in on the email notification?

     

    Thank you!!

     

    Page URL:
    http://www.slamdunksports.org/Player-Interest-Form.html

    Screenshot
    email email notification Submissions site
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    JotForm Support

    Answered by EltonCris on December 21, 2013 at 06:16 PM

    Hi,

    In that case there's a problem with your form notification. That's most happening when the tags are incorrect or not updating when you made changes to it.

    The easiest way to resolved that is to delete your existing notification and create a new one

    Thanks!