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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Missing data on email notification

    Asked by ThEcoCleaners on December 21, 2013 at 02:53 PM

    I tried to create a form on your website and unfortunately it doesn t send the phone number together with the other details the customer entered.It only write Phone number and then blank spaces...

    I hope you ll answer quick!


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    JotForm Support

    Answered by EltonCris on December 21, 2013 at 08:13 PM


    To resolved that, simply delete your existing notification and recreate a new one. That should fixed it.

    That's mostly the issue when you made alterations on your email notification, and then it failed to update its tags when you made changes to your form.