What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Google blocking form

    Asked by 911wholesale on December 21, 2013 at 02:53 PM

    Google is blocking Jotform forms. A message says something to this effect: Script is coming from unauthenticated source.

     

    How can we circumvent this so that our customers when viving our site don't run into this serious issue.

     

    Thanks,

    Mazin

    mazin@ecigaz.com

    JotForm source message site
  • Profile Image
    JotForm Support

    Answered by EltonCris on December 21, 2013 at 08:19 PM

    Hi Mazin,

    Re-embed your form using iframe embed code, this might fixed the problem. Are you embedding your form on a google site? If yes, let us know the website URL so we can check it here but you may try out iframe embed code. That should fixed all conflicts issues.

    Thank you! 

  • Profile Image

    Answered by 911wholesale on December 21, 2013 at 11:30 PM
    Thanks for your attention and prompt response.
    I followed your instructions and embedded the form as iframe but I am still getting the same error.
    Try it for yourself. https://911wholesale.americommerce.com/category_s/1834.htm
    It is Chrome that is declaring Jotform script as “unauthenticated” !! I don’t know why. It started happening lately.
    Let me know what you think.

    Regards,
    Mazin
    ...
  • Profile Image
    JotForm Support

    Answered by EltonCris on December 22, 2013 at 04:57 AM

    Hi Mazin,

    Thanks for your reply.

    Sorry though but everytime I checked "https://911wholesale.americommerce.com/category_s/1834.htm" I am always redirected to "http://www.911wholesale.com/Default.asp", so I can't view the form.

    Have you tried to make your form secure? I can see your domain is running on https so making the form secure might help as well.

    To make your form secure, just replace http://form or http://www https://secure on your form URL.

    Example:

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://secure.jotform.me/form/xxxxxxxxxxxxx" frameborder="0" style="width:100%; height:465px; border:none;" scrolling="no"></iframe>

    Thanks!

  • Profile Image

    Answered by 911wholesale on December 22, 2013 at 10:38 AM
    It worked. Thank you so much.

    Best regards
    Mazin

    ...