Why am I being charged?

  • Profile Image
    Sandy2121
    Asked on December 21, 2013 at 06:15 PM

    I should be under the free program....I only went over once.  Maybe I got to cancel myself?

    Can you credit me?

  • Profile Image
    Jeanette
    Answered on December 21, 2013 at 10:29 PM

    I've canceled the subscription and have credited the last 2 charges as the system does not alow me to make more than 2.

    We always encourage our customer to cancel any time within the next 30 days of the first charge, so no more charges are applied