How to setup subscription with the ability to input own amount?

  • Altonbay987
    Answered on December 21, 2013 10:47 PM

    I need to be able to list subscriptions but also have an option for them to enter their own value. Is this possible?

  • Welvin Support Team Lead
    Answered on December 22, 2013 04:01 AM


    Unfortunately, no. That is not possible with our current payment tools setup. You may consider creating two forms, one for the subscription and one for the donation type so they can manually type any amount.


  • Altonbay987
    Answered on December 22, 2013 07:54 AM

    thank you for your quick response! I could do two forms although I am really looking to have an automatic recurring donation of an amount requested by the donator. hmm..

  • Jeanette JotForm Support
    Answered on December 22, 2013 03:53 PM

    That sounds like a recurring subscription with the ability to choose the amount as opposed to show fixed amounts

    Let me open a ticket to request this feature. I cannot pomise anything, hopefully our developers find this idea feasible to be implemented

  • Altonbay987
    Answered on January 03, 2014 05:40 PM

    Thank you! I look forward to hearing if this can be done! I have set up a form with specific donations recurring at my stated intervals yet I would like the donator to have the ability to donate the amount they want to donate, and the interval they want with monthly or every other month or annually, and for the number of times that they want. ie. $22.50. every 3 months, 12 times.  Similar to the input data required for ARB subscritpion. how often the customer should be billed. You must select a Subscription Interval by either selecting a month based interval from the drop-down OR entering an interval based on a set number of days. and Enter a Start Date to establish when the subscription begins and enter either an End Date OR indicate the total number of billing occurrences in Ends After to establish when the subscription expires.

    :)  let me know! 

    thank you! Deb

  • Jeanette JotForm Support
    Answered on January 03, 2014 10:08 PM

    I've added your comments on regards to letting donators to choose the interval in days or months

    Hopefully this can be implemented sooner than later


  • BRACusa
    Answered on February 14, 2014 06:05 PM

    I second the call for this functionality. We're a charity and we'd like to give people the option of either:

    a) a one-time gift (choose some options, or enter your own amount)

    b) recurring monthly gift (choose some options, or enter your own amount)

    And we'd like to offer these on the same form. See Care's donate page:

    Right now, the closest thing to a workaround I can see on Stripe is to set up two separate donation forms (one for "products" and another for "subscriptions") and provide a link on each that toggles back to the other. And unfortunately, on the recurring monthly donation page, the user can ONLY choose from a list, not enter the amount he chooses. 

    Am I reading this correctly? 


  • Jeanette JotForm Support
    Answered on February 14, 2014 06:09 PM

    To make this to be expedited, please open your own thread with similar title, then refer to this thread and we will gladly open a new ticket. The more requests our developers see, the better priority they will set on this

  • mtigue
    Answered on May 15, 2014 08:57 AM

    I also would really like to see this. I serve many churhces and they all need this badly.


    Ideal scenario:

    Field 1: Amount (enter it manually)

    Field 2: Select (one time, recurring monthly, recurring weekly, etc.)

    Field 3+: Credit Card info


    If the above insn't an option, then at least

    Field 1: Enter Amount manually
    (recurring monthly already set)

    Field 2+: Credit Card info 

  • Jeanette JotForm Support
    Answered on May 15, 2014 12:22 PM


    The scenario is basically the same as in this ticket. If our developers see there is an increasing number of people requesting this (open separate threads for this) , then they might give it a better priority.

    For further questions, please open a new thread.

  • tomorrownight
    Answered on March 04, 2015 10:01 AM

    me too! ill open a thread :)