How do I update a submission form?

  • Profile Image
    iheartfx
    Asked on December 22, 2013 at 07:21 AM

    Hello, 

    A customer has asked me to edit their submissions details (e.g. change the sizing of a shirt from small to medium). How am I able to edit the form? I have tried to edit the submission form by clicking "Edit" on the form but it doesn't update the details after I click on submit. 

     

    Many thanks. 

  • Profile Image
    TitusN
    Answered on December 22, 2013 at 09:13 AM

    Hello, 

    Sorry about that. 

    I was not able to replicate the issue. 

    This could be a browser-side related scripting. 

    Please try logging out of the session you are in, and log in once again and try editing the submission once more. 

    Jotform also works best with Chrome and Firefox. 

    Please let us know if this helped.