What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I update a submission form?

    Asked by iheartfx on December 22, 2013 at 07:21 AM


    A customer has asked me to edit their submissions details (e.g. change the sizing of a shirt from small to medium). How am I able to edit the form? I have tried to edit the submission form by clicking "Edit" on the form but it doesn't update the details after I click on submit. 


    Many thanks. 

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    JotForm Support

    Answered by TitusN on December 22, 2013 at 09:13 AM


    Sorry about that. 

    I was not able to replicate the issue. 

    This could be a browser-side related scripting. 

    Please try logging out of the session you are in, and log in once again and try editing the submission once more. 

    Jotform also works best with Chrome and Firefox. 

    Please let us know if this helped.