What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Need to update email address

    Asked by realtalkweb on December 22, 2013 at 12:36 PM

    Hello the email address in our account no longer exists.

    How do we update it?

    We changed it and the system sent a confirmation to the non existant email.


    Please advise.


  • Profile Image
    JotForm Support

    Answered by jonathan on December 22, 2013 at 06:38 PM


    You can change your account e-mail in your JotForm's Account Profile page. 

    Please use this shortcut link http://www.jotform.com/myaccount/  Make sure you are currently logged in to your Jotform Account.

    Look for E-mail in the profile page, then click on Edit to modify/update it.

    Hope this help. Inform us if you need further assistance.