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    If someone submits a secure submission, when I "Reply" to their submission, if the email equally secure, or is it like any other email?

    Asked by rabbivogel on June 20, 2011 at 12:00 PM
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    JotForm Support

    Answered by liyam on June 20, 2011 at 02:01 PM

    Hello rabbivogel,

    It is only the submission that is secure.  Your email going to the recipient's email in reply to the submission is no longer part of the process.  To use a secure submission via email is already dependent on the email service provider's capacity to provide such feature. 

    An example for this is Google's email service.  Gmail uses SSL for its email transactions so with this you are still using a secure connection, while Yahoo!'s email does not provide this.

    If you need further details about this, just let us know.  We'd be happy to assist.

    Thanks,

    liyam