Incorrect address after completing paypal (using secure form)

  • Profile Image
    hkcbaottawa
    Asked on December 22, 2013 at 08:59 PM

    I set up a personalized Thank You message at the end of my form. After Paypal payment is complete, the page redirects to an error page. The error seems to be that there is an addtional 's' in the URL.  The URL comes up like this:

    httpss://submit.jotformpro.com/complete.php?sid=253572530527677807<

    But when the addtional s is deleted (in red above), the page loads just fine.

    Please see attached screen shots.

  • Profile Image
    EltonCris
    Answered on December 23, 2013 at 12:48 AM

    Hi,

    Thanks for reporting and apologies for this inconvenience. I have now escalated this problem to our developers so they can investigate this further.

    You will be informed here whatever updates they may provide. 

    Thanks and happy holidays!

  • Profile Image
    NeilVicente
    Answered on December 30, 2013 at 02:33 AM

    Fixed. Let us know if the problem persists.

    Cheers!