What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form disappeared?

    Asked by kksdragons on June 23, 2010 at 10:24 AM
    I created a rather elaborate form which is still listed in My Forms but is now totally blank.I did save the full code to a HTML file but can't figure out how to import it to get my form back.Please help?Thanks!
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    JotForm Founder

    Answered by aytekin on June 24, 2010 at 06:28 AM
    Do you have the URL of the original form you created? I can take a look at it and see why it is blank.

    If you have the form code, you can restore it:
    1. Upload it to your web site,
    2. Clicking on "New Form" button on the My Forms page,
    3. Then click on "Import Forms" -> "From a web page" and enter the URL of the form.


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    Answered by kksdragons on June 24, 2010 at 10:06 AM
    Aytekin,Thanks so much for your reply.I forwarded the link to you via email that was provided when I sent the form to a client for testing. Not sure if that's the right one.However, I did upload the html copy I had saved and imported it into JotForm. Hopefully, it'll stay there.Would still like to know what happened to it (probably something I did!).KK:)
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    JotForm Founder

    Answered by aytekin on June 24, 2010 at 10:16 AM
    Have you checkedthe "Trash" button on the "My Forms" page. If it is deleted, it should be there.
  • Profile Image
    JotForm Founder

    Answered by aytekin on June 24, 2010 at 10:33 AM
    It was on the trash folder. I logged into your account and restored it:
    http://www.jotform.com/form/1401901677