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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Google folders not populating

    Asked by tazola on December 23, 2013 at 03:56 PM

    About 3 weeks ago my Google Drive folders stopped integrating.  I have now re-integrated but the new folders are not populated with any of the old files.  When I had to re-integrte in the past, the Google Drive folders were automatically populated with the old data.  How do I get my Google Drive folders to populate with the old data?

     

    thanks,

    integrated thanks 3
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    JotForm Support

    Answered by Mike_T on December 23, 2013 at 04:30 PM

    It is possible that the integration was connecting your form to the same Google Drive folder based on the form name. Now we create a new folder on each integration.

    Unfortunately, there is no option to populate the folders with the past data. However, the Google Spreadsheet integration works in different manner.

    If you need any further assistance, please let us know. Thank you.