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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Voice Recorder Widget

    Asked by Edward2003 on December 23, 2013 at 05:31 PM

    I have installed and tested our Voice Recorder Widget.

     

    I increased the vertical spacing to 180 - to allow the Drop Down box for Flash access approval.

     

    However, when I test it to send me the Sound File. I get nothing.  How does this Sound File get sent?  Should it not be an attachment to the email notice?

     

    Please advise.

    email vertical spacing and
  • Profile Image

    Answered by Cesar on December 23, 2013 at 06:19 PM

    The Voice Recording Widget sends out a lin to where the file is stored as opposed of adding an attachment to the email sent. Kindly make sure to playback the file you have recoded using the play button, to make sure the tool has indeeed performed a recording.

    Once you get the Email Alert ot the submission, you should get a link uch as this in it.:

    https://cms.jotform.com/uploads/image_upload/image_upload/global/22585_voicerec1.png

    As you can see its a link to a wav file, which referrs to an audio file.

    Kindly let us know if you need further assistance. Thank you.

    You can also try my example form for further testing.

    http://form.jotform.co/form/33567329577872

    It will send you an auto response with the link.

  • Profile Image

    Answered by Edward2003 on December 23, 2013 at 06:29 PM

    I must be doing something wrong when composing the email layout for the Email Alerts.  All it shows is the text I have entered saying YOU CAN SPEAK YOUR QUESTION.  No link to a wav file.

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    JotForm Support

    Answered by ashwin_d on December 23, 2013 at 10:43 PM

    Hello Edward2003,

    Upon checking your form, I found that you have changed the notification email template and deleted the question "You Can SPEAK Your Message Here" that is the reason why you do not see that in your submission emails.

    I have added one more email alert "Test Notification for Voice Recorder Widget" in your form which should send the audio link to the recorded voice. Please test your form once again and let me know if you are now able to see the audio link. You need to also ensure that audio is actually recorded. The submission email of your form should display the link like this: 

    Hope this helps.

    Do get back to us if you have any question.

    Thank you!