My upload section at the form is not picking up the file

  • Profile Image
    cvlisto
    Asked on December 24, 2013 at 01:56 PM

    Hello,

     

    When someone attaches their file to the form it does not give any error but the email I get on my end does not show a link to the attachment. Any reason why? Thanks

     

    This is the code:

    <script src="https://static-interlogyllc.netdna-ssl.com/static/jotform.js?3.1.1700" type="text/javascript"></script>
    <script type="text/javascript">
       JotForm.init();
    </script>
    <link target="_blank" href="https://static-interlogyllc.netdna-ssl.com/static/formCss.css?3.1.1700" rel="nofollow noopener" rel="stylesheet" type="text/css" />
    <link type="text/css" rel="stylesheet" target="_blank" href="https://static-interlogyllc.netdna-ssl.com/css/styles/nova.css?3.1.1700" rel="nofollow noopener" />
    <link type="text/css" media="print" rel="stylesheet" target="_blank" href="https://static-interlogyllc.netdna-ssl.com/css/printForm.css?3.1.1700" rel="nofollow noopener" />
    <style type="text/css">
        .form-label{
            width:150px !important;
        }
        .form-label-left{
            width:150px !important;
        }
        .form-line{
            padding-top:6px;
            padding-bottom:6px;
        }
        .form-label-right{
            width:150px !important;
        }
        .form-all{
            width:309px;
            background:#DDDDDD;
            color:#2B2525 !important;
            font-family:'Lucida Grande';
            font-size:12px;
        }
        .form-radio-item label, .form-checkbox-item label, .form-grading-label, .form-header{
            color:#2B2525;
        }

    </style>

    <link type="text/css" rel="stylesheet" target="_blank" href="https://secure.jotform.us/css/styles/buttons/form-submit-button-simple_blue.css?3.1.1700" rel="nofollow noopener"/>
    <form class="jotform-form" action="https://submit.jotform.us/submit/33575501461148/" method="post" enctype="multipart/form-data" name="form_33575501461148" id="33575501461148" accept-charset="utf-8">
      <input type="hidden" name="formID" value="33575501461148" />
      <div class="form-all">
        <ul class="form-section">
          <li class="form-line" id="id_1">
            <label class="form-label-left" id="label_1" for="input_1">
              Nombre completo<span class="form-required">*</span>
            </label>
            <div id="cid_1" class="form-input">
              <input type="text" class=" form-textbox validate[required]" data-type="input-textbox" id="input_1" name="q1_nombreCompleto1" size="25" value="" />
            </div>
          </li>
          <li class="form-line" id="id_3">
            <label class="form-label-left" id="label_3" for="input_3">
              Correo electrónico<span class="form-required">*</span>
            </label>
            <div id="cid_3" class="form-input">
              <input type="text" class=" form-textbox validate[required]" data-type="input-textbox" id="input_3" name="q3_correoElectronico" size="25" value="" />
            </div>
          </li>
          <li class="form-line" id="id_4">
            <label class="form-label-left" id="label_4" for="input_4">
              ¿Qué necesitas?<span class="form-required">*</span>
            </label>
            <div id="cid_4" class="form-input">
              <textarea id="input_4" class="form-textarea validate[required]" name="q4_queNecesitas" cols="26" rows="6"></textarea>
            </div>
          </li>
          <li class="form-line" id="id_7">
            <label class="form-label-left" id="label_7" for="input_7"> Adjuntar archivo </label>
            <div id="cid_7" class="form-input">
              <input class="form-upload" type="file" id="input_7" name="q7_adjuntarArchivo" file-accept="pdf, doc, docx, xls, xlsx, csv, txt, rtf, html, zip, mp3, wma, mpg, flv, avi, jpg, jpeg, png, gif" file-maxsize="1024" />
            </div>
          </li>
          <li class="form-line" id="id_6">
            <label class="form-label-top" id="label_6" for="input_6"> ¿Cómo nos encontraste? </label>
            <div id="cid_6" class="form-input-wide">
              <select class="form-dropdown" style="width:200px" id="input_6" name="q6_comoNos">
                <option value="">  </option>
                <option selected="selected" value="Google"> Google </option>
                <option value="Spaniards"> Spaniards </option>
                <option value="Facebook"> Facebook </option>
                <option value="Un amigo"> Un amigo </option>
                <option value="Twitter"> Twitter </option>
                <option value="Otro"> Otro </option>
              </select>
            </div>
          </li>
          <li class="form-line" id="id_2">
            <div id="cid_2" class="form-input-wide">
              <div style="text-align:center" class="form-buttons-wrapper">
                <button id="input_2" type="submit" class="form-submit-button form-submit-button-simple_blue">
                  Enviar
                </button>
              </div>
            </div>
          </li>
          <li style="display:none">
            Should be Empty:
            <input type="text" name="website" value="" />
          </li>
        </ul>
      </div>
      <input type="hidden" id="simple_spc" name="simple_spc" value="33575501461148" />
      <script type="text/javascript">
      document.getElementById("si" + "mple" + "_spc").value = "33575501461148-33575501461148";
      </script>
    </form>

  • Profile Image
    WARSArmorRadioStation
    Answered on December 24, 2013 at 02:15 PM

    I am getting this same thing. Please updat if you get an answer. 

  • Profile Image
    Mike_T
    Answered on December 24, 2013 at 03:34 PM

    @Cvlisto,

    You have incorrect upload field {tag} on your Email Notification template. Please correct the tag, or re-create your Email Notification in order to fix this.

    @WARSArmorRadioStation,

    Your case might be different from this one. Please open a new thread about your issue. We will be happy to help you.