- ddwebAsked on December 24, 2013 at 06:12 PM
Hello, I received an invoice that you take me money from my card without reason. I have use your service before a month but you take me money and this month !!!! I want my money back !!! And to remove my credit card from the account. I will make everything for giving me the money back.
- JotForm Support ManagerJeanetteAnswered on December 24, 2013 at 06:30 PM
Not a problem, we will refund your money right away.
Even though our subscriptions are based on recurring monthly/yearly charges, we always encourage our customers to cancel anytime
Sorry if any inconveniences were caused with this.