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    How to show images in PDF report?

    Asked by nadin on December 25, 2013 at 05:37 AM

    i have a form which is included images 

     

    when i go to the submission report and i want to get the pdf copy of the submitted form it comes without the images 

     

    how i can get PDF copy with the images included 

    submission report and
  • Profile Image
    JotForm Support

    Answered by ashwin_d on December 25, 2013 at 06:57 AM

    Hello Nadin,

    I am not sure if I have understood your question completely.

    Upon checking your form, I found that you have embed images (logo and signature) in your form. Do you want to add these images in your PDF report?

    Here are the steps to show header texts and images in your pdf:

    1. Click on the "My Forms" menu

    2. Select the form for which you want to get the PDF report.

    3. Click on "Submissions" button :

    4. In the submission list page, click on the gear icon and check the "Show Headers and Texts" checkbox 

    5. Click on "Get PDF"

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image
    JotForm Support

    Answered by ashwin_d on December 25, 2013 at 07:09 AM

    Hello Nadin,

    There seems to be some problem. Upon taking a closer look, I found that my above answer does not display the images in the PDF report. Please accept my apology for this error.

    I am creating a bug report and sending it to our backend team. We will get back to you as soon as we have any update on this.

    Thank you!

  • Profile Image

    Answered by nadin on December 25, 2013 at 07:44 AM
    Dear

    No need to apologies

    Your answer is working for the printing request not PDF ,and thank you for your cooperation

    Regards

    Nadine Hamzi
    Operation Manager
    Injaz Development
    Tel : 00968 24565623
    Fax: 00968 24566621
    M: 00968 970 790 58

    om@injazi.com
    www.injazi.com

    ...
  • Profile Image

    Answered by Nana111 on February 12, 2014 at 10:25 PM

    HI there

    That exactly what i have encountered.I can not add the image in PDF report after my updaing to the newiest version.And i have tried the method you mentioned.And i got a wrong mesage..How can i process the pdf image?Thanks a lot

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    JotForm Support

    Answered by ashwin_d on February 12, 2014 at 10:44 PM

    Hello Nana111,

    I have already created a bug report and sent it to our back end team. Currently, "Get PDF" button does not add the images and header information in the generated PDF.

    Upon checking the ticket status, I found that one of our developer is already looking into this issue. We will get back to you as soon we have any update on this.

    Thank you!

  • Profile Image

    Answered by Nana111 on February 16, 2014 at 09:17 PM

    Thanks for your nice answer.Waiting for your update.Thanks

  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 16, 2014 at 10:47 PM

    Hello Nana111,

    You are welcome.

    We will get back to you as soon as we receive any updates from our back end team.

    Thank you!

  • Profile Image
    JotForm Support

    Answered by steve on September 22, 2014 at 09:26 PM

    Hello-

    I just retested this and images, headers, and texts all appear when the Show Headers and Images option is selected. They appear on both the submission as well as the downloaded PDF. Please let us know if you still encounter and issue.

    Thanks!