What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by kleberfilhinho on June 21, 2011 at 08:04 AM

    Good morning.

    Someone can reset the SSL for me?
    Now I could fix the problem was in the html code of the blog.
    I really need this help!

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    Answered by kleberfilhinho on June 21, 2011 at 12:44 PM

    Good Afternoon Everyone,

    I'm waiting for someone to help me!

    See ya!

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    JotForm Support

    Answered by NeilVicente on June 22, 2011 at 06:36 AM


    It appears that your account's ssl limit has been reset twice for this month. I believe that you have been warned about this issue, therefore we can no longer do this for you. You would either have to wait for the next month, when your limits automatically resets or upgrade your account to a Premium or Professional subscription.

    I apologize but there is nothing else we can do about this. We have given you enough warnings and instructions on how to not use ssl.


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    Answered by kleberfilhinho on June 24, 2011 at 08:12 AM

    You're right Neil,

    But you must remember that I was oriented, but I was not explained clearly how to solve.

    Because the problem was not the setting but in HTML JOTFORM Blog.

    Recalling also that is reset was only one time and not 2 as you said.

    Is there still possibility to help me? is very important to me these forms.

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    JotForm Support

    Answered by NeilVicente on June 25, 2011 at 12:01 AM


    You were given instructions on how to not use SSL forms in these threads that you have opened:


    I think  you were informed well enough. Again, I apologize but I cannot do any resets anymore. Your forms will be re-enabled on the next month anyway, which is just around a week from now. If waiting is not an option, you can upgrade your account anytime to enjoy a higher submissions limit.