What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    my account has been suspended !!

    Asked by Turki on December 26, 2013 at 04:31 PM

    my account has been suspended !!

    username : ordermtis

     

    Why were suspended account?

    my account
  • Profile Image
    JotForm Support

    Answered by Mike_T on December 26, 2013 at 06:00 PM

    We are sorry for the inconveniences caused.

    Your account was suspended by our automated anti-phishing system. Unfortunately, we receive a lot of phishing forms with Arabic language, so that our phishing filter is not very friendly to Arabic forms.

    Now your account has been re-activated and your existing forms have been whitelisted.

    If you would like to have a 100% protection from automated suspensions you might consider upgrading your account. We do not suspend any paid accounts without human check. Also, we are currently running a 50% New Year Sale on yearly plans.

    Please feel free to contact us if you need any further assistance.