What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    PAYMENT-PLIMUS

    Asked by ndanos on December 27, 2013 at 04:58 AM

    I received a message from Plimus (follows):

    I clicked the given link and I received

    "An error has occurred"

    I tried to send them an email but again I received

      <shoppers@plimus.com>: 550 5.1.1 <shoppers@plimus.com>: Recipient address rejected: User unknown in virtual mailbox table

    PLEASE ADVISE. I have no time to waist with Plimus

     

    Dear Nikolaos Ntanos,

     

     

    This message is to remind you that your subscription for JotForm - Yearly Subscription Sale is planned to be renewed in  7 days using your credit card ending in numbers  7714, as agreed when the subscription was purchased.

    The total amount that will be charged to your credit card is: 34.82 EUR(Plus applicable taxes).

     

    This sum may be adjusted slightly on the day of payment to reflect current exchange rates. The exact total will be shown on your invoice.

     

    For your convenience you may at all times manage all aspects of your subscription and billing information, and check your account status by using the link below and signing into your account:

     

    https://cp.plimus.com/jsp/account_login.jsp?developerId=39167

     

    Your login information is:

     

    Username: 1294039154794206139385

     

    Password: (removed for your protection)

     

     

    If you require further assistance, please go to:

     

    http://home.plimus.com/ecommerce/buyers/buyers-support

     

     

    Sincerely,

     

    The Plimus.com Customer Service Team on behalf of Interlogy LLC

    JotForm email style size recipient
  • Profile Image
    JotForm Support

    Answered by Welvin on December 27, 2013 at 06:49 AM

    Hi,

    That is a notice coming from our Payment Processor - Plimus about the renewal of your subscription with Jotform Premium Yearly. If you don't want to renew, please let us know and we'll be glad to cancel it for you.

    Thanks

  • Profile Image

    Answered by ndanos on December 28, 2013 at 10:03 AM
    You are replying to something I never asked.

    ...