What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    PayPal Advanced Integration Request

    Asked by TNNY on December 27, 2013 at 11:19 AM

    Payment integration. Which one is best for Paypal and credit card payments at the same time?

    Hello,

    We are a new customer and just updated from the free version to a yearly paid subscription.

    When we paid, we were given the option of using any credit card or PayPal...we'd like to have both options on our forms that require payment...We currently have payPal Standard (free). Will that work? Or do we need to upgrade to a higher level of PayPal and if so which one? Or is there another credit card processing company you'd recommend?

    Thanks,

    Tom & Stephen

    info@tnny.org

    yearly Updated credit card paypal paypal advanced
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    JotForm Support

    Answered by ardy0689 on December 27, 2013 at 12:33 PM

    Thanks for contacting us. Let me explain that in detail:

    When you only have Paypal Standard(free) account, you may only use the "Paypal" Integration

     

    This only accepts normal direct Paypal payments using the user's Paypal address. This does not accept credit card payments as this uses only the Website Payments Standard of Paypal. You should use "Paypal Pro" integration to accept credit cards like the one below:

    This uses the Website Payments Pro of Paypal. This will require you to have a Paypal Premier account or Paypal Business account so it is best to upgrade your Paypal Standard account to start accepting Credit Card Payments.

    One more thing that you should know that Credit Card Payments are only allowed for your users who have a credit card that are issued on US, UK and Canada only. This is imposed by Paypal policy. For more info please see their Product Matrix:
    https://cms.paypal.com/au/cgi-bin/?cmd=_render-content&content_ID=developer/howto_product_matrix

    Related JotForm guides:
    Difference Between PayPal PayPal Pro

     

    You may also use our other Payment Integrations such as Authorize.net and Stripe Payment Integrations that accepts credit cards

     

    However, you can not use 2 Payment Integration types at the same time on one form so you can not use the Paypal payment if should you choose to use Stripe or Authorize.net. If you need further assistance, please do not hesitate to ask. Thank you

  • Profile Image

    Answered by TNNY on December 27, 2013 at 01:33 PM

    Thanks for the answer...we currently have PayPal Business Standard the lowest level and you mentioned PayPal Pro the highest level...what about the middle level PayPal Advanced? Thanks, Tom

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    JotForm Support

    Answered by Mike_T on December 27, 2013 at 02:31 PM

    PayPal Advanced is the newest type of PayPal integration, and this type is not yet integrated with our system. I am going to send a feature request about the PayPal Advanced integration. However, we will not be able to provide any ETA for when it will be implemented. We will let you know if we have any updates.