What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What is a "subuser" under the Premium package?

    Asked by Jill Chaffee on December 27, 2013 at 03:22 PM
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    JotForm Support

    Answered by ardy0689 on December 27, 2013 at 05:03 PM

    Thank you for contacting us. A sub user is a type of Jotform user that was invited by another JotForm user and sharef his forms to the sub user's Jotform account. The JotForm user can specify permissions to the subuser whether he can only view the form or can edit it only or both.

    On the image below, you can either share all your forms or share specific forms. Then add permissions to view or to edit.


    You can only invite anyone by using their email address and they will receive invitation via email. If the email address is not yet a JotForm user, they need to use their email address and sign up a free account. If they have an account already they can now see your forms from their account.

    This is useful if you have employees or friends that you can instruct to edit your forms or just view your forms for approval without giving them your login details to your Premium account. If you need further assistance, please do not hesitate to contact us again. Thank you