What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    how do I cancel or drop it to free until my event next year?

    Asked by onecreativemama on June 21, 2011 at 04:32 PM
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    JotForm Support

    Answered by NeilVicente on June 21, 2011 at 08:31 PM

    Hi,

    As I can see in your account status, it looks like you have already cancelled your subscription. It is scheduled to downgrade on the 19th of next month.

    Cancelling your premium or professional subscription will not affect your forms in any way. Your account will only revert back to its free status. If you cancelled way before your subscription's billing date, your account shall stay as premium or professional until the time you have paid for expires.

    Let me know if there is anything else you'd like to ask for assistance with. Thank you for doing business with Jotform.


    Neil