What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I'm not sure where the problem is occurring.

    Asked by SusanWillis on December 27, 2013 at 03:36 PM

    I'm not sure where the problem is occurring. The plugin is installed. I type the [jotform id=XXXXXXXXXX] into the post, a random image is what is referenced. Can anyone help? Thanks. Susan



    This is a re-post of a comment on Embed JotForm in Wordpress using the Embed Form Plugin

    JotForm problem POST thanks
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    JotForm Support

    Answered by ardy0689 on December 27, 2013 at 05:10 PM

    We apologize for this inconvenience that this might have cause. Can you please provide your Wordpress website URL as well as the form ID of the form you wish to use?. This will help us investigate on the issue. Thank you

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    Answered by EONEducation on February 10, 2014 at 04:49 AM

    What was the issue? Did any one find it?

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    JotForm Support

    Answered by TitusN on February 10, 2014 at 08:27 AM

    Hello Susan,

    We are having a little trouble understanding your request.

    Are you referring to the Wordpress Jotform Plugin?

    Please add a little more detail to your request, and we shall be happy to oblige and help you resolve it: 

    1. A link to your website

    2. The form you are trying to add

    Please let us know.

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    Answered by SusanWillis on February 10, 2014 at 10:00 AM
    Thank you for following up with me. I got it working.
    ...